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Can I custom the Ticket Details (the asset tab section) screen?

Hi,

Just wonder if I am able to customize the asset info grid inside the Ticket Details? There are a few fields (that are not shown) that I would like to show in this grid and vice versa.

Any info will be appreciated

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Hi

I've never 100% worked out how exactly this is connected but it seems to be somehow related to the Column Set you have in the Asset Search tab. It seems that if you add extra custom fields in the Columns Set, these then appear in the Asset Info section when you open a ticket.

I'm sure there is an official answer....

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