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More than one match found for user

ckazadi

I have this error when I try to loggin WHD

More than one match found for user 'TechSupport' in account 1. (It an admin account)

Can someone provide me wiwth help

Regards

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fluffy_midnight

Hi ckazadi,

That user has more than one account with the username you are trying to log in with, if you do an Advanced Client Search you should be able to locate numerous accounts with that username.

Let me know if you have any issues with this.

-Midnight

ctaveras

What if you advance search and there aren't multiple, but you are still receiving the error?

pabely

Thwack is saying @fluffy_midnight responded to you over 5 years ago, not sure they will respond to you as I cannot see they have added anything to Thwack in lthe ast 4 years!