We've had a couple changes of sales reps recently and I'm not sure I have the correct contact information. It would be incredibly helpful if, when we logged into our customer portal, our sales rep's contact information were listed there.
I could see a use for this, but how quickly would that information be updated? You would end up running the risk, should the rep change, of reaching out to the wrong person.
The Sales organization is split based on product specialty, i.e Network Products, System Products, Tools, etc. so it would be challenging to identify the right sales rep depending on your needs; however, there is always the sales email inbox that all the Account Executives in the sales organization have access to and they would get the right sales rep for you. They can be emailed at customersales@solarwinds.com.
