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Alert how-to answers - from basic to complex
If you have one (or more) Orion platform products (NPM, SAM, NTA, NCM, SRM, etc.), you're likely to have an alerting question. Over the last year we've built a lot of resources around all things alerting. Please check out these resources and, as always, we love to get your feedback on how we can improve. If you like to…
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New SolarWinds Customer? Here are some guides to get you started.
If you are new to SolarWinds products we've built some handy resources that provide you a quick reference on how to get started. These "New To" resource pages in the Success Center provide quick access to: * system requirements * installation instructions * configuration steps (Getting Started Guides) * SolarWinds Academy…
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New Live Course - NTA
We now have a live course for Network Traffic Analyzer. Details and course times here: https://support.solarwinds.com/Success_Center/Netflow_Traffic_Analyzer_(NTA)/NTA_Training As a reminder, we have live training courses for the Orion Platform, NTA, NPM, SAM and LEM. * Server & Application Monitor:…
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Storage Resource Monitor Documentation - Request for Customer Feedback
Hi everyone. We are working on a plan to create a Getting Started Guide for SRM customers (for reference, here is the getting started guide for SAM). We have an outline we would like to get your feedback on. If you've purchased/implemented SRM in the past 6 months, please send me a note - jennifer.kuvlesky@solarwinds.com.…
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SolarWinds Training Courses Available
Updated 2/8/17 SolarWinds Academy In 2017 we doubled the number of monthly training courses and added Office Hours (available every Friday). Learn more about eLearning and instructor-led training classes available in the SolarWinds Academy. SolarWinds Academy - SolarWinds Worldwide, LLC. Help and Support SolarWinds Lab…
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Have you upgraded to NPM 12?
NPM 12 is here and unless you've been hiding under a rock (which is not likely with this crowd), I'm sure you've heard the buzz around the new features and new Orion platform UI. But in case you haven't, here's what's been going on. * [BLOG] UPDATEDx2 - SNEAK PEEK AT NPM 12 * [VIDEO] SolarWinds Lab: NPM 12 Features & New…
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SSO THWACK & Customer Portal - Link your accounts!
Huge news! You can now link your THWACK and Customer Portal logins to navigate seamlessly between these two properties. Additional advantages to linking your accounts include seeing the products you own in your THWACK profile, see your renewal dates, renew licenses, open support tickets, review existing support tickets,…
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Live Training Courses - Expanded to Log & Event Manager
We are pleased to introduce a new course for Log & Event Manager Customers. SolarWinds Log & Event Manager 101: This course covers LEM deployment, configuration, fundamental concepts, and use cases. This class will introduce users to SolarWinds' holistic approach of gathering information, correlating activities, managing…
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Q2 2016 SolarWinds User Groups: Seattle, WA and Atlanta, GA
Folks - we are vigorously pulling together our Q2 SWUG stops and we're coming for YOU Seattle, Washington and Atlanta, Georgia! We have a very limited set of dates to work with so I wanted to get the announcement out and gauge how many of you would be able to attend in each location. Reminder, we need AT LEAST 25 attendees…
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Expert Series Class - March 31st - AppStack & Troubleshooting SAM Component Monitors
We have a 2 hour course offered next week on March 31st from 11AM CT, hosted by Kong Yang, Head Geek and Wiliam Muhle, Support Application Engineer. This live course is limited to 200 people, but it will be recorded and available in the Customer Portal in early April. Here is the course description: Effectively and…