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Deleted Site with Service Agent Users

jbennin

We had built a HR/Communications site, and licensed several users as Service Agent Users. These are licensed users that tipped us over the edge. We no longer need the site and actually deleted it before removing the service agent user license from each user. Now I'm not seeing where I can remove the license from the user and could use some guidance.

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Accepted answers

joeybrown

Hi @jbennin, can you please open a support ticket either via the customer portal or by emailing technicalsupport@solarwinds.com. It should clear those users from your license count so we'll want to take a closer look at this together.

Thanks!

All comments

joeybrown

Thanks!

sergiotony4

Before removing a site, it is important to review all linked service agent accounts, reassign users if necessary, and back up any critical data to prevent information loss. Implementing proper validation checks and following a structured deletion process helps maintain system integrity Avatar World Mod Menu, reduces downtime, and ensures that business operations continue without interruption.

jbennin

Thank you, will do