Hi everyone,
If your team manages a high volume of alerts and relies on speed during incidents, I strongly advise you to avoid the new Alerts UI and stick to the Legacy view for now. We recently tested the new interface and found that it is far more restrictive than the legacy version. Instead of improving fluidity, it directly penalizes our productivity and responsiveness. We need community upvotes to get these critical issues addressed before SolarWinds eventually retires the legacy view.
Here are the major regressions we’ve identified that make the new UI unusable for heavy-duty monitoring:
- Massive Pagination Downgrade: We process ~400 alerts daily. The legacy UI displayed 250 items per page. The new UI restricts this to only 20 items per page. Forcing NOC teams to click through 20 pages during a major outage is an unacceptable waste of time.
- The "Group By" Feature is Gone: We lost the ability to group items in the filter column by "Type," "Object Type," or "Severity." We used to see at a glance how many nodes had rebooted or gone down. This critical situational awareness is now impossible.
- Clunky Layout & Fixed Panels: Opening drop-down menus (like "Alert name" or "Severity") cuts the display in half, and you cannot adjust the separation bar between the filter column and the alerts view. It makes navigation highly uncomfortable.
- Unreadable Data: The columns in the main view are no longer resizable. This forces awkward and unreadable line breaks, completely ruining the readability of the "Triggered by" column.
- Tedious Filter Resets: If you filter by a specific alert type, you are forced to click "Clear all" just to reset the view. This adds unnecessary clicks that didn't exist in the legacy version.
- Unacceptable Latency: The UI lacks basic fluidity. I timed a 7-second delay for a simple state change (e.g., switching an alert severity from "Warning" to "Serious"). The auto-refresh behavior is also disruptive.
The goal of a UI refresh should be to simplify daily use, not to bottleneck operations. If your team relies on the speed, data density, and flexibility of the Legacy Alerts View.
We need the Product Managers to reinstate the 250-item page limit, bring back the "Group by" filters, allow column resizing, and fix the latency before the Legacy view disappears for good.
