We have configured integrator for solarwinds HCO to SWSD as per the document. The incident created time is in UTC rather than IST . Is there a work around for this ?
Hi! The creation time in SWSD should be displaying whatever you have set as default in Setup - Account - Organization & Sites, or the timezone set on your agents site, and or what you have set as your timezone on your user profile. Can you confirm if any of those places, I would first look at your user profile, have it set to UTC?