It’s November, which means we’re settled in to IT’s event season. Check out the What’s Planned section to see where you can find us. October was a significant month for us, marked by our major announcement at SolarWinds Day, which included THWACK® community sessions featuring some of our MVPs and the release of the State of ITSM Report.
What Might You Have Missed in October?
The Top 13 Help Desk Software Solutions for 2025 by Simon Abrahams
The 14 Best Network Monitoring Tools for 2025 by Simon Abrahams
October 26: Release for SolarWinds Service Desk by Joey Brown
Introducing the Resource Center, 360 Reports Go GA, and a Look Ahead! by Joey Brown
SolarWinds Day On Demand featuring Tim Brown, Krishna Sai, Cullen Childress, Abigail Norman, Dan Hauenstein, Lauren Okruch, Kevin Kline, Chrystal Taylor, Amiya Adwitiya, and community contributors Jeremy Mayfield, Jeff Garbus, Jez Marsh, and Holger Mundt.
SolarWinds Adds AI Agent to Streamline Incident Management featuring Cullen Childress
SolarWinds Web Help Desk 12.8.8 Is Available by Avadhut Deshpande
[Virtual Event] The 54% Improvement Playbook: How Top Performers Integrate GenAI into ITSM by Fabiana Fermin
How Agentic AI Brings Autonomous Operational Resilience Into Reach by RJ Gazarek
Unlocking Hidden Savings: The True ROI of Observability by Harry Wilde Greer
The Hidden Mental Health Impact of IT Challenges featuring Eoin Keenan and Brad Cline
M&M: The Fly (1986) featuring Andy Garibay
PulseCheck by THWACK: "Is This Thing Plugged In?" The Weirdest IT Ticket You Received featuring Sascha Giese
VoD: What is OpenTelemetry? The Future Is Here featuring Sascha Giese
SolarWinds: Interview With CMO Brian Goldfarb About The Network Performance Monitoring Company featuring Brian Goldfarb
New SolarWinds Report: Gen AI Significantly Drops Incident Response Time for ITSM Teams featuring Lauren Okruch
AI Helps IT Teams Resolve Incidents Faster, Report Finds featuring Lauren Okruch
Tips, Tricks & Fun: Watch THWACK Sessions On Demand! featuring Lauren Okruch, Kevin Kline, Chrystal Taylor, Amiya Adwitiya, and community contributors Jeremy Mayfield, Jeff Garbus, Jez Marsh, and Holger Mundt.
SolarWinds Platform and Products—Version 2025.4 is Now Generally Available! by Brian Radovich
Going Private to go Faster – How SolarWinds Pairs Operational Freedom With Deeper EMEA Focus featuring Sudhakar Ramakrishna
SolarWinds Launches AI Agent and Expands AI Features featuring Sudhakar Ramakrishna and Krishna Sai
Agentic AI by Design: Evolving Our Principles for the Next Chapter of Responsible AIby Krishna Sai
SolarWinds Launches AI Agent and Expanded AI Capabilities featuring Krishna Sai, Sudhakar Ramakrishna, and Cullen Childress
SolarWinds Launches AI Agent to Automate IT Operations, Speed Incident Response featuring Krishna Sai
TechPod: SolarWinds Reveals Next-Gen AI featuring Chrystal Taylor, Sean Sebring, and Matai Wilson
SolarWinds Platform 2025.4 Update Highlights by Chrystal Taylor
SolarWinds 2025.4 Is Here! GCP Monitoring, Kubernetes Support & Cloud Cost Control featuring Chrystal Taylor
SolarWinds 2025.4: New Dashboards, Dark Mode, and Cloud Cost Insights featuring Chrystal Taylor
Your Alerts Just Got Smarter. SolarWinds Observability 2025.4 Update featuring Chrystal Taylor
Women in Tech: Lessons From Leaders Who’re Redefining the Rules featuring Chrystal Taylor
What’s Planned for November?
Join us for the next stop on the SolarWinds World Tour on November 3 in Riyadh, Saudia Arabia. You’ll find Andre Cuenin, Abdul Rehman, Sascha Giese, Kevin Kline, and others there sharing insights, product knowledge, and demos.
On November 6 at 10 a.m. CT, Lauren Okruch and Michael Clark will be discussing The 54% Improvement Playbook: How Top Performers Integrate GenAI into ITSM. They’ll be sharing a demo and knowledge gained from real-world experience.
The SolarWinds World Tour will be moving on to New Delhi, India, on November 7. Andre Cuenin, James Kessinger, Rohit Shukla, Neeraj Kumar, and others will be joining you for a day of product knowledge, insight, and experience sharing.
We’re looking forward to TechPod on November 11, when our hosts, Sean Sebring and Chrystal Taylor, will be discussing balancing work and life.
Join us at KubeCon November 11 – 13 in Atlanta, GA. Set up a meeting in advance or simply stop by Booth #630 and get a demo from our on-site staff, including Bradley Sisson, Kevin Miele, and Dan Hauenstein. Design a custom hat with us and enter the sweepstakes giveaways in the booth.
On November 12, the SolarWinds World Tour will make its next stop in London, UK. Eric Bauer, Sascha Giese, Paul Donovan, Jem Campbell, Simon Abrahams, Adam Timberley, and others will share the stage, knowledge, and experience with attendees. There will also be a can’t-miss panel discussion featuring THWACK MVPs Mark Roberts, Martin Russell-Raymond, and Robert Browning.
Live! 360 is November 16 – 21 in Orlando, FL, and you’ll find us at booth# 101. Tuesday, November 18th at 9:15 AM, our own Rob Mandeville is giving a session dedicated to PostgreSQL Fundamentals and Tooling. Also, join the SolarWinds team on Tuesday, November 18th, at 12 p.m. in Gardenia 2 to get the hard data and forward-looking strategy you need from the 2025 State of the Database Report. Stop in at the booth to see Kevin Kline, Rob Mandeville, Tee Dargie, Andrew Hatfield-O’Hern, Jasmine Park, Nicholas Montefusco-Vega, Abbie Davis, Cody Loeper, Chris O’Connell, and Valerie Rivir.
November 17 – 21, join us in San Francisco, CA, for Microsoft Ignite at Booth #6079. Stop by and say hello to Chrystal Taylor, James Kessinger, Josh Stageberg, Amiya Adwitiya, and others; design your own luggage tag and join us for booth sweepstakes giveaways, demos, and more. Check out Josh Stageberg’s session on November 19, Embrace AI as the Future of Autonomous Operational Resilience, at 10 a.m. PT.
Then, the SolarWinds World Tour will be moving on to Istanbul, Turkey,on November 20. This stop will feature speakers Krishna Sai, Abdul Rehman, Sascha Giese, Owen Murphy, Richard Burke, and Jason Tolu. They and others will be on hand sharing demos and insights.
Looking a little further ahead, we’ll be at AWS re:Invent in Las Vegas, NV, December 1 – 5 at Booth #1380. Join Sudhakar Ramakrishna, Tim Brown, Brian Goldfarb, Peter DiStefano, Barb Huelskamp, and more on site. On December 4, Peter DiStefano will be giving a Lightning Talk on From On-Prem to On-Point: Safelite’s AWS Cloud Observability Journey at 2 p.m. PT.