Hi, running RC here, got this error when updating a ticket. Happens on tickets with a particular client, but cannot even change client.
java.lang.ClassCastException: java.math.BigDecimal cannot be cast to java.lang.String at com.macsdesign.util.TicketHistoryCreator._makeCustomFieldHistoryEntries(TicketHistoryCreator.java:289) at com.macsdesign.util.TicketHistoryCreator.createHistoryEntries(TicketHistoryCreator.java:84) at com.macsdesign.util.TicketModificationHandler.performPreActionRuleTicketUpdating(TicketModificationHandler.java:388) at com.macsdesign.util.TicketModificationHandler.performPreSaveTicketUpdating(TicketModificationHandler.java:273) at com.macsdesign.util.TicketModificationHandler.performPreSaveTicketUpdating(TicketModificationHandler.java:244) at com.macsdesign.whd.ui.Ticket._saveJobTicket(Ticket.java:744) at com.macsdesign.whd.ui.Ticket.saveJobTicketNoEmail(Ticket.java:697) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.webobjects.foundation.NSKeyValueCoding$ValueAccessor$1.methodValue(NSKeyValueCoding.java:636) at com.webobjects.foundation.NSKeyValueCoding$_MethodBinding.valueInObject(NSKeyValueCoding.java:1134) at com.webobjects.foundation.NSKeyValueCoding$DefaultImplementation.valueForKey(NSKeyValueCoding.java:1324) at com.webobjects.appserver.WOComponent.valueForKey(WOComponent.java:1736) at com.webobjects.appserver.WOComponent.performParentAction(WOComponent.java:1225) at com.macsdesign.whd.ui.DetailComponent.parentSave(DetailComponent.java:510) at com.macsdesign.whd.ui.JobDetails.save(JobDetails.java:609) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.webobjects.foundation.NSKeyValueCoding$ValueAccessor$1.methodValue(NSKeyValueCoding.java:636) at com.webobjects.foundation.NSKeyValueCoding$_MethodBinding.valueInObject(NSKeyValueCoding.java:1134) at com.webobjects.foundation.NSKeyValueCoding$DefaultImplementation.valueForKey(NSKeyValueCoding.java:1324) at com.webobjects.appserver.WOComponent.valueForKey(WOComponent.java:1736) at com.webobjects.foundation.NSKeyValueCoding$Utility.valueForKey(NSKeyValueCoding.java:447) at com.webobjects.foundation.NSKeyValueCodingAdditions$DefaultImplementation.valueForKeyPath(NSKeyValueCodingAdditions.java:212) at com.webobjects.appserver.WOComponent.valueForKeyPath(WOComponent.java:1804) at com.webobjects.appserver._private.WOKeyValueAssociation.valueInComponent(WOKeyValueAssociation.java:50) at com.webobjects.appserver.WOComponent.valueForBinding(WOComponent.java:731) at com.webobjects.appserver._private.WOBindingNameAssociation.valueInComponent(WOBindingNameAssociation.java:44) at com.macsdesign.whd.ui.MDSSubmitLink._actionResultsForComponent(MDSSubmitLink.java:117) at com.macsdesign.whd.ui.MDSSubmitLink.invokeAction(MDSSubmitLink.java:149) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at er.extensions.components.conditionals.ERXElse.invokeAction(ERXElse.java:43) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at er.extensions.components.conditionals.ERXWOConditional.invokeChildrenAction(ERXWOConditional.java:113) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at er.extensions.components.conditionals.ERXWOConditional.invokeAction(ERXWOConditional.java:104) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver.WOComponent.invokeAction(WOComponent.java:1079) at er.extensions.components.ERXComponent.invokeAction(ERXComponent.java:116) at com.webobjects.appserver._private.WOComponentReference.invokeAction(WOComponentReference.java:127) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver._private.WOComponentContent.invokeAction(WOComponentContent.java:38) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at er.extensions.components.conditionals.ERXWOConditional.invokeChildrenAction(ERXWOConditional.java:113) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at er.extensions.components.conditionals.ERXWOConditional.invokeAction(ERXWOConditional.java:104) at com.webobjects.appserver.WOComponent.invokeAction(WOComponent.java:1079) at er.extensions.components.ERXComponent.invokeAction(ERXComponent.java:116) at com.macsdesign.whd.ui.MDSComponent.invokeAction(MDSComponent.java:37) at com.macsdesign.whd.ui.MDSConditional.invokeAction(MDSConditional.java:79) at com.webobjects.appserver._private.WOComponentReference.invokeAction(WOComponentReference.java:127) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver._private.WOComponentContent.invokeAction(WOComponentContent.java:38) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at er.extensions.components.conditionals.ERXWOConditional.invokeChildrenAction(ERXWOConditional.java:113) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at er.extensions.components.conditionals.ERXWOConditional.invokeAction(ERXWOConditional.java:104) at com.webobjects.appserver.WOComponent.invokeAction(WOComponent.java:1079) at er.extensions.components.ERXComponent.invokeAction(ERXComponent.java:116) at com.macsdesign.whd.ui.MDSComponent.invokeAction(MDSComponent.java:37) at com.macsdesign.whd.ui.MDSConditional.invokeAction(MDSConditional.java:79) at com.webobjects.appserver._private.WOComponentReference.invokeAction(WOComponentReference.java:127) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at er.ajax.AjaxDynamicElement.invokeAction(AjaxDynamicElement.java:50) at er.ajax.AjaxUpdateContainer.invokeAction(AjaxUpdateContainer.java:80) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver._private.MDSForm.invokeAction(MDSForm.java:177) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver.WOComponent.invokeAction(WOComponent.java:1079) at er.extensions.components.ERXComponent.invokeAction(ERXComponent.java:116) at com.macsdesign.whd.ui.MDSComponent.invokeAction(MDSComponent.java:37) at com.macsdesign.whd.ui.DetailComponent.invokeAction(DetailComponent.java:153) at com.webobjects.appserver._private.WOComponentReference.invokeAction(WOComponentReference.java:127) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver._private.WOComponentContent.invokeAction(WOComponentContent.java:38) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver._private.WOConditional.invokeAction(WOConditional.java:86) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver.WOComponent.invokeAction(WOComponent.java:1079) at com.webobjects.appserver._private.WOComponentReference.invokeAction(WOComponentReference.java:127) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver._private.WOComponentContent.invokeAction(WOComponentContent.java:38) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WOGenericContainer.invokeAction(WOGenericContainer.java:29) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WOGenericContainer.invokeAction(WOGenericContainer.java:29) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at er.ajax.AjaxDynamicElement.invokeAction(AjaxDynamicElement.java:50) at er.ajax.AjaxUpdateContainer.invokeAction(AjaxUpdateContainer.java:80) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver.WOComponent.invokeAction(WOComponent.java:1079) at er.extensions.components.ERXComponent.invokeAction(ERXComponent.java:116) at com.macsdesign.whd.ui.MDSComponent.invokeAction(MDSComponent.java:37) at com.webobjects.appserver._private.WOComponentReference.invokeAction(WOComponentReference.java:127) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at er.extensions.components.conditionals.ERXWOConditional.invokeChildrenAction(ERXWOConditional.java:113) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at er.extensions.components.conditionals.ERXWOConditional.invokeAction(ERXWOConditional.java:104) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver.WOComponent.invokeAction(WOComponent.java:1079) at er.extensions.components.ERXComponent.invokeAction(ERXComponent.java:116) at com.macsdesign.whd.ui.MDSComponent.invokeAction(MDSComponent.java:37) at com.macsdesign.whd.ui.DetailComponent.invokeAction(DetailComponent.java:153) at com.webobjects.appserver._private.WOComponentReference.invokeAction(WOComponentReference.java:127) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at er.extensions.components.conditionals.ERXWOConditional.invokeChildrenAction(ERXWOConditional.java:113) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at er.extensions.components.conditionals.ERXWOConditional.invokeAction(ERXWOConditional.java:104) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at er.extensions.components.conditionals.ERXWOConditional.invokeChildrenAction(ERXWOConditional.java:113) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at er.extensions.components.conditionals.ERXWOConditional.invokeAction(ERXWOConditional.java:104) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver.WOComponent.invokeAction(WOComponent.java:1079) at er.extensions.components.ERXComponent.invokeAction(ERXComponent.java:116) at com.macsdesign.whd.ui.MDSComponent.invokeAction(MDSComponent.java:37) at com.macsdesign.whd.ui.TicketListPage.invokeAction(TicketListPage.java:704) at com.webobjects.appserver._private.WOComponentReference.invokeAction(WOComponentReference.java:127) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver._private.WOComponentContent.invokeAction(WOComponentContent.java:38) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver._private.WOConditional.invokeAction(WOConditional.java:86) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver.WOComponent.invokeAction(WOComponent.java:1079) at com.webobjects.appserver._private.WOComponentReference.invokeAction(WOComponentReference.java:127) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver._private.WOComponentContent.invokeAction(WOComponentContent.java:38) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver.WOComponent.invokeAction(WOComponent.java:1079) at er.extensions.components.ERXComponent.invokeAction(ERXComponent.java:116) at com.macsdesign.whd.ui.MDSComponent.invokeAction(MDSComponent.java:37) at com.webobjects.appserver._private.WOComponentReference.invokeAction(WOComponentReference.java:127) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver.WOComponent.invokeAction(WOComponent.java:1079) at er.extensions.components.ERXComponent.invokeAction(ERXComponent.java:116) at com.macsdesign.whd.ui.MDSComponent.invokeAction(MDSComponent.java:37) at com.webobjects.appserver._private.WOComponentReference.invokeAction(WOComponentReference.java:127) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver._private.WOComponentContent.invokeAction(WOComponentContent.java:38) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver._private.WOConditional.invokeAction(WOConditional.java:86) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver.WOComponent.invokeAction(WOComponent.java:1079) at com.webobjects.appserver._private.WOComponentReference.invokeAction(WOComponentReference.java:127) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver._private.WOHTMLURLValuedElement.invokeAction(WOHTMLURLValuedElement.java:149) at com.webobjects.appserver._private.WODynamicGroup.invokeChildrenAction(WODynamicGroup.java:105) at com.webobjects.appserver._private.WODynamicGroup.invokeAction(WODynamicGroup.java:115) at com.webobjects.appserver.WOComponent.invokeAction(WOComponent.java:1079) at er.extensions.components.ERXComponent.invokeAction(ERXComponent.java:116) at com.macsdesign.whd.ui.MDSComponent.invokeAction(MDSComponent.java:37) at com.macsdesign.whd.ui.DetailComponent.invokeAction(DetailComponent.java:153) at com.webobjects.appserver.WOSession.invokeAction(WOSession.java:1357) at com.macsdesign.whd.ui.HelpdeskSession.invokeAction(HelpdeskSession.java:58) at com.webobjects.appserver.WOApplication.invokeAction(WOApplication.java:1745) at er.extensions.appserver.ajax.ERXAjaxApplication.invokeAction(ERXAjaxApplication.java:117) at er.extensions.appserver.ERXApplication.invokeAction(ERXApplication.java:1979) at com.macsdesign.whd.ui.Application.invokeAction(Application.java:434) at er.extensions.appserver.ERXComponentRequestHandler._dispatchWithPreparedPage(ERXComponentRequestHandler.java:157) at er.extensions.appserver.ERXComponentRequestHandler._dispatchWithPreparedSession(ERXComponentRequestHandler.java:235) at er.extensions.appserver.ERXComponentRequestHandler._dispatchWithPreparedApplication(ERXComponentRequestHandler.java:268) at er.extensions.appserver.ERXComponentRequestHandler._handleRequest(ERXComponentRequestHandler.java:302) at er.extensions.appserver.ERXComponentRequestHandler.handleRequest(ERXComponentRequestHandler.java:377) at com.webobjects.appserver.WOApplication.dispatchRequest(WOApplication.java:1687) at er.extensions.appserver.ERXApplication.dispatchRequestImmediately(ERXApplication.java:2100) at er.extensions.appserver.ERXApplication.dispatchRequest(ERXApplication.java:2065) at com.macsdesign.util.MDSApplication.dispatchRequest(MDSApplication.java:475) at com.macsdesign.whd.ui.Application.dispatchRequest(Application.java:338) at com.webobjects.jspservlet._WOApplicationWrapper.servletDispatchRequest(_WOApplicationWrapper.java:131) at com.webobjects.jspservlet.WOServletAdaptor._handleRequest(WOServletAdaptor.java:727) at com.webobjects.jspservlet.WOServletAdaptor.doPost(WOServletAdaptor.java:695) at javax.servlet.http.HttpServlet.service(HttpServlet.java:647) at javax.servlet.http.HttpServlet.service(HttpServlet.java:728) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.macsdesign.util.SessionCookieOverwriterFilter.doFilter(SessionCookieOverwriterFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.macsdesign.filters.JsessionIdStripperFilter.doFilter(JsessionIdStripperFilter.java:84) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.solarwinds.whd.web.EntityContentFilter.doFilter(EntityContentFilter.java:40) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.solarwinds.whd.web.MdcFilter.doFilter(MdcFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:186) at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:100) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:409) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1044) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:315) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source)
I don't know if your issue was only known in the 12.2 RC but just so you know RC2 build 12.2.0 - Build #12.2.0.9011 was released today.
I believe this is a known issue if there are lots of custom fields involved
