We are previous users of Intermapper. They had one real nice feature that you set a maximum number of time you would be alerted for a problem. As an example we would use send an alert every hour for a max of 3 times. Then the alert would still be there but you would not get emails every hour after that point. This is useful to still know what is going on over the weekend for something that you might not need to fix right away but know what to look at for Monday.