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Add "Alert Level" as a searchable criteria in the Advanced Ticket Search

byrona

I would like the option to write a query that looks for tickets at specific Alert Levels. Once I have that I would be able to create a dashboard widget based off the Alert Level query that shows Alert Conditions for that Alert Level.

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Comments

bater

I would like this option also. You can run reports but cannot search our use this field as criteria for an action rule. Has there been any movement on this since your post in 2017?