It would be great to create serial number and asset number fields in the Import purchase order tool to populate the built-in fields within assets.
Or, since the fields are present in the "asset_import_template.csv" file, be able to import the PO information in the import of Assets, and not be required to create 2 import files (one of Assets, one for PO).
Agreed. It’s completely dumb that I can’t use the assets imports CSV to automatically create a PO, instead of like it is now:
It’s clear these parts of the application were designed once or over time and no developer has gone back to make the product and these features cohesive.
Recently I’ve been asked by management to explore other products because I’m losing at my efforts to sell the clunky odd way Web Help Desk works, to those who use it. @Avadhut.Deshpande
The department craves something better and we’ve been using it for several years suffering through, but I think the wave is turning towards wanting something that works generally better.
Too bad Solar Winds couldn’t have just dedicated developers whom were interested in good design - the product has just withered on the vine and it’s been painful.
The PO Import feature is painful. It shouldn’t be. It’s not even complicated.