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Add email address field to Client Lookup in bulk action window

When searching for tickets for a client that has multiple client records, for the purpose of moving all of those tickets to the correct one, it would be nice if more than just the Name and Location fields would show in the Client Lookup. The email address field would be convenient because, sometimes the duplicate client is caused by a different email address being used.

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Comments

vorhis

This client lookup tool is the worst feature of the Help Desk. This tool is used both on the bulk action and the asset assignment. After assigning an asset, the tech has to hover over the email address to make sure it is the correct client.