Hello,
it is realy annoying to upload a file by clicking on "upload", than click on browse in the new window, select the file, than click on upload and than don't forget to save the ticket.
Is it possible to enable drag and drop upload, that the tech can just drop the file to the ticket details or the note?
Additionally, it would be great if drag and drop upload can be used also on assets/users/faq/etc.
Thank you.