Would like to see a document library that would show a link on the ticket so when a client
fills out a request type the document would show up and they could click to fill out. Once the
document is filled it would attach to the ticket on submit.
Isn't this something you could do by utilizing custom fields? You can tie any number of custom fields to a certain request type. For example, when we have a new user starting, the "Provision New User" ticket type will populate a whole slew of custom fields that then are required before a user can finalize submission.
Ya i worked on that but they were hoping for a clickable link to open a document person would fill it out digitally sign and it would attach to the ticket and then it could be opened up and digitally signed by the repair room once it is done. This is so everything is electronic and has signatures.
I am very pleased that every day document management and registration of applications is becoming easier and easier. Recently I wrote an essay with the help of a useful source https://newyorkessays.com/adventure/ about adventures and remembered what adventures there used to be to apply at the bank, before there was no electronic document flow and the adventures began when you submitted a paper application. But it's good that these days are over and now everything is very fast and convenient.
