I want assign to my locations a value in euros (€) in the "service time blocks" tab
This value may be reduced ad every ticket with different billing rates (a note may be done by a sysadmin junior, another by a sysadmin senior for example)
How can I implement this?
At the moment I can choose only beetween "time" or "points"
I can use an equation 1 point = 1 euro, but the technician who is writing the note might not know that the right amount of points to cut (should do the multiplication, and are a factor of human error!)
Ideally, the technician selects the dedicated time, the correct billing rate and then your software do the right multiplication
Thanks