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Email Notifications When Checking Out/In Asset Reservations

jackirwin

I would like the option to send email notifications/receipts to both the client and the tech when a user borrows an asset (so when the tech clicks the Check-Out button) and returns an asset ( so when the tech clicks the Check-In button) within the reservation section in WHD

This is to provide some form of receipt when the user has loaned/returned a device. It would be nice to be able tailor the email detail, and automatically include details of the specific asset in question within the email e.g. device name, serial number, asset no etc

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Comments

jhoag_gcsd

This is an amazingly good idea!! The system will already “harass” a user via email when they don’t return an asset, so it seems possible to make it so that it sends an email at the time of reservation, saying:

“You’ve put in a reservation for the following assets:

[Asset List]

They can be picked up on or before [Check Out Date] and need to be returned promptly on or before [Check Out Date].”

And when checked back in:

”We’ve just checked in the following assets that were recently reserved for your use:

[Asset List]

Thanks for returning them!”