Group of Custom Fields

Add the ability to group custom fields so that admins can navigate them in a much easier fashion when creating custom fields. Allow custom field groups to share different custom fields. In other words, Group A and Group B can both have field 1, field 3 in them. This really is for organizational purposes. Think of how Gmail uses its labeling system for emails instead of folders.

http://forums.webhelpdesk.com/forums/comments.php?DiscussionID=50&page=1#Item_0

Find more posts tagged with

prodfr

Status: None

Comments

bpavlov

I would add this would make administration of the WHD much easier for admins and would speed up the creation of new request types that use custom fields.

henazo

I like that idea. Scrolling down 290+ custom fields is getting real old.

dowens

Custom fields diffently need some improvements. You have to open up a custom field in order to find the display order, display order should show on the front end screen with the list of all custom fields. I agree with the request above, to have the ability to have one field that displays on multiple request types but would also need to have a field to set the display order on each reequest type. This would eliminated have to create the same field multiple times because of the display order.