For some reason you can't thumbs up or down a solution when looking at it in the agent side. You can only review it from the portal, which seems weird to me. As agents, we always access Solutions from the solution menu in the agent portal and on top of that we use solutions way more than any of our users so we're reviewing them more than anyone. Please give us the option to review in the back end. Its just more steps to go to the portal>find the solution>just to review it.
