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Confirmation box when exiting from a new / reply to case

snazy2000

It is becoming very annoying when creating / replying to a case and you happen to not click save and you have "un saved changes" that the help desk allows you to go out without warning and loose everything you have just done.

Really hope this can be added!

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Comments

henazo

The reply/update part makes sense to me but the create part does not. I think you have to come to terms with the fact that nothing is created until you save it. Maybe a 'draft' function in the portal could be the answer.

snazy2000

A draft feature would be great for creating.