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Automatically Inherit asset in asset info tab of generated tickets by SolarWinds integration

gangadhar.k

Hi,

We are using SolarWinds NPM 12.1.0 and WHD 12.5.0.

Both the modules are integrated using integration connection.

When alert trigger in NPM, then ticket is generated in SolarWinds WHD.

We want automatically Inherit asset in asset info tab of generated ticket.

Assigned Client to inherited asset should be inherited in client info tab.

Kindly help us to get it done.

Thanks and regards,

Gangadhar Kiwade

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