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Extended abilities for on vacation for Techs / opt-in and opt-out

frossmark

Would be nice to be able for a Tech. to opt-in / opt-out so he won't get group-assigned tickets.

There is already a vacation mode - but this doesn't even have a end date and is relatively uncomfortable.

Would be nice to extended this functionality a bit - at least a start / end date and time - or even multiple entries.

On top of it a "company holiday" mode might be nice

This should then include a escalate (probably even SLACK) out a notification to the group that there is a urgent / high priority ticket that would need attention.