Nested children for assets

It'd be very nice to be able to have nested children for assets. This way we could have things like Cart 1 with PC 1 in it, and inside PC 1 we have Video Card 1. Move the PC out of the cart, and the video card gets automatically moved with it.

I know I can have multiple parents, but since PC 1 is already a child of Cart 1, I can't assign a child object to PC 1. All I can do now is have the video card and PC both be unassociated children of the cart, which is OK, but when I move the PC to another cart, I also have to move all it's equipment separately.

I posted this on the old forum right before we moved here, and rhock said it was "taken as a feature request," but I thought I would post it again here for good measure.

Help Desk Software Forums by Web Help Desk - Nested Children

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Comments

techadrian

Just wanted to bump this now that the forum seems to have more users, and the admins seem to be adding things as official Feature Requests. Back when we were on the old forum I was told it was taken as a feature request, but I haven't heard anything more about it.

jwoodland

Whoops. Just notices that there are Child assets. I didn't see that before.

I agree. Child assets would be fantastic.

I don't mind the asset management being reasonably simple. What's there is pretty good for our purposes. However, it would be much better if we could tag assets as hardware or software, and have a different tag system for software.

All of our physical assets get a 6 digit asset number, they are barcoded right on the device. Some of these things are storage systems that have many sub-components, so it would be great to store those as children of the overall system.

When it comes to Software, we don't assign it an asset tag. Instead, we have been manually entering SW0000, where 0000 is a unique number. This is a bit painful. Maybe we could enter software as parts instead, but ideally there would be an update to asset management to rectify this.