"Clickable" Ticket: In the Setup|Tickets|Task section, under the History tab I would like to be able to click on the ticket (12345, 12346, 12347) to go and see the full ticket details.
You should be able to do an Advanced search under 'Tickets' and pull up all the tickets regarding your Tasks. You can also Save that Query and Share it.
Too much work- as a supervisor creating these tasks I want a simple, single place to go to look at all tickets under the various tasks I've created.
Mary