I'm hoping to be able to use the WHD API to push request details and notes to Salesforce. Does anyone have any experience or information about doing this? I've found nothing online.
Thanks!
I am not aware of any users that have done this, at least not that they have shared here or to me. Just want to make sure, have you seen the API docs - Programming the REST API?
Yes, but haven't looked in detail. I'm on the Admin side rather than Dev, so was hoping someone could give me tips on what direction to go in. Mainly, I'm trying to find out if it's even possible. I'll look more into the documentation, then talk to Dev to see what they think.
J. Bryan Holzhey | Technical Administrator | BRUIN Support Services
I believe it can be done, our ITSM product has an integration option via Zapier - Connect your Salesforce to SolarWinds Service Desk integration in 2 minutes | Zapier
Yes, but Samanage (now SWSD) is a completely different product. Nothing at all in common w/ WHD.
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