I added a field to a service request and I am trying to do an automation rule on it. I can't find the field (it is a dropdown)
When you created the field, did you set it to be visible in service catalog or global?
the field is not visible in the automation rule itself
Can you send a screenshot of what you are trying to do?
i created a form with a filed in it that is a dropdown and the other is a userI wanted to creat an automation rule for when the dropdown is a specific value so other field will change to a specific user.
