In the Asset portion of ESM, when importing, Asset ID isn't populated for "other assets". How can I generate?

Fireball1800

When creating a new item in the Other asset side, the system generates an asset ID tag that I can use to print a QR label. However, when importing from a CSV there is no way to have the system generate this ID automatically.  After importing I have thousand records with blank asset ID field.   How can I have the system generate a tag on them all?

joeybrown

Hi @Fireball1800 , this might be on a delayed job on our end which is why they didnt show up right after the import. If they arent created yet, I would recommend opening a support ticket (technicalsupport@solarwinds.com) for them to investigate. 

If you get a support ticket open, can you please come back here and post the ticket number so I can try and follow on our end. 

Thanks

Joey Brown