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I need assistance. I have the free version of the Web Help Desk and when myself or my users login we receive the following: Error while attempting to authenticate to LDAP Connection (Server's IP address). Connection refused: connect

I need assistance. I have the free version of the Web Help Desk and when myself or my users login we receive the following: Error while attempting to authenticate to LDAP Connection (Server's IP address). Connection refused: connect

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Hello, I found the issue. I had to change the password assigned to the account in the AD/LDAP section of the Administration portal. Thank you typhoon87 for the info.

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How long has this been happening?

Is you AD/LDAP server healthy and the link in WHD set to enabled?

Hello, I found the issue. I had to change the password assigned to the account in the AD/LDAP section of the Administration portal. Thank you typhoon87 for the info.

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