Hi,Is it possible to create trigger on the events such as "Tickets created", "Tickets updated", "Tickets updated by customer comments" in solar winds web help desk?
Setup > Processes > Action Rules is where any type of automation in Web Help Desk would take place. Out of the box, there are no actions that can invoke some action in an external system (like a REST POST/GET) if that is what you are looking for. You would need some kind of middleware/automation hitting the WHD API and then taking the custom action based on your criteria to get where you are wanting to go.
Cisco ASR Devices.pollerCisco ASR Devices
SWQL is built on the framework of SQL and as such supports most of the standard clauses as part of a query. A very simple example query is: SELECT Caption, IPAddress, Vendor, ResponseTime FROM Orion.Nodes Dissecting this query is relatively straightforward: show some fields (Caption, IP address, Vendor, and Response Time)…
Active SSL Tunnels-ASA.UnDPThis poller *should* display the number of Active SSL VPN (Anyconnect) Tunnels currently connected to your box. However, I tried it with my 5520 running 8.0.4 and for some reason I get a OID Not Supported. Here's my post in the forum: *EDIT* This is confirmed working with at least Interm release…
HP ProCurve Switches Hardening check.xmlGeneral hardening for HP switches
