When the interfaces of the devices I monitor with snmp are shutdown, an alarm is sent. Our customer asked us to include the user information that shut down the interface in this alarm mail. How is this possible in Solarwinds? We want to receive alarms from SNMP, not from traps and syslog, because we find it more dynamic and accurate, don't you think so?
I thought about these items but it wasn't complete. Let's think about this issue together!
- There can't be an oid that holds the shutdown user information.
If I somehow detect the shutdown with sam or ncm and find the user from the logs, it would be a long process and it would be after the interface shutdown alarm with snmp, but I want to add it to the alarm.
Trap Syslog is the best, but I think it's more correct to catch the alarms from SNMP, we don't want to have two alarms. It would be very difficult to put the data received from the trap into the SNMP alarm and catch them simultaneously.