Hello,
I am attempting to create a widget for a custom "neighbor down" alert. When creating the datasource for the widget, I am using the Dynamic Query Builder to report on Alert Objects Where AlertID is equal to 117 (my alert ID).
Where I run into a problem is trying to make an AND condition where acknowledged alerts are not shown. I have tried "Acknowledged" and "AcknowlegedBy" with many different conditions such as is empty and is not empty.
I just cannot get this to function as expected. I either get all of the neighbor alert (acknowledged or not), or nothing at all. Please advise, thank you!