It's that time of year where we all need a reminder to look through feature requests and vote them up. If we aren't actively voting on feature requests and asking SolarWinds to actively develop Web Help Desk, we aren't likely to see any good additions made to the software, and won't see resources being put into making the product better.
So do me a favor, please go and read through or search the existing Ideas for Web Help Desk by going here:
Specifically, I would love
to see some changes made to the Quick Ticket Feature in Web Help Desk, so consider voting these ideas up now!
- [mention:f8e59f57337a4c02aaa5d1f6b5e63cce:fb5d84b10a5745448a7a45dafc1faa43:label=Add%20Additional%20Options%20for%20%26quot%3BAssigned%20Tech%26quot%3B%20to%20Quick%20Tickets%20%28Include%20a%20SELF%20option%29]
- [mention:2d6abf19e1be400fb33b3ae69513dea9:fb5d84b10a5745448a7a45dafc1faa43]
- [mention:5e3fefec5b5e4f4f87f548018fde446e:fb5d84b10a5745448a7a45dafc1faa43]
Vote vote vote!!!
