SolarWinds-ServiceNow Integration Issues - unusual work notes are added in ServiceNow "Alert reset - issue detected as resolved by SolarWinds Platform & Alert URL"
Attaching the screenshot's for refrence.
ServiceNow worknotes
Solarwinds Settings
This looks right to me. Upon reset the call is resolved and incident closed. What were you expecting to see?
I dont want the comment which is in incident work notes "Alert reset - issue detected as resolved by SolarWinds Platform & Alert URL"
