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error server license

Hello, We are in need of urgent assistance. We have migrated to a new server while keeping the same database. However, when we try to activate the license on our portal, it displays an 'server error' message. Can you please help us?

Regards

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Comments

adam.beedell

You want to call support and talk to the customer service guys (before the tech support guys)
License reset takes like <30 mins usually
Get logged into the customer portal

brahimovic

we had already open a ticket from friday,, but no answer tel now from when we had escalate it

adam.beedell

Should be able to get through to customer service guys in like 10 minutes on the phone

brahimovic

i hope, we are steel waiting

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