When client upload an attachment in the note, it doesn't appear to the client and the technician.
Also, the save button in editing request details for the client doesn't appear.
Is there any suggestion?
Thank you in advance.
What product are you talking about? SolarWinds ServiceDesk? On thwack itself?
SolarWinds Web Help Desk
what version of WHD are you currently using?
12.8
Known issue which should be fixed in next release 12.8.1.
