Well, we made it—we’ve officially hit the one-year mark of the pandemic. I’m not sure if that deserves applause, a good cry, or a trophy...maybe all the above? Having tiptoed through chaos, we found innovative ways to navigate the cards we were dealt while strengthening connections to ourselves, friends, and communities.…
IT is ever-changing. The underlying technology demands change, but even more important is the change of the role of information technology itself. For a long time, the IT department existed to support the business, and it was merely a cost center. But modern IT should be driving change and innovation, and it should create…
I really liked this piece by my SolarWinds associate Brandon Shopp discussing how network monitoring can help the DoD as it optimizes networks and deploys more collaborative tools to support users during the next phase of COVID-19. At the start of the COVID-19 pandemic, military IT leaders raced to expand network capacity…
As we shift enterprise computing to the cloud, the need for database migration increases—but with this comes the inherent challenges of migration and the need to plan. Moving to the cloud can come with more risks and obstacles than migrating a database within a data center or from one on-premises data center to another. If…
Virtualization came as a boon to the IT industry. In turn, many organizations have benefited from making investments in setting up and leveraging a virtual infrastructure. Being able to show a strong ROI & delivering consistent performance and availability of a virtualized environment is one of the top priorities for any…
Security is everyone’s responsibility. That’s it. That’s the whole point. (I may be spending too much time with Leon, but it had to be said.) If you have a security team, or even just one person who is tasked with security, it’s easy for the rest of the team or department to fall into a trap, thinking there’s nothing more…
Evaluation Completed: check Vendor Agreement Signed: check PO Issued: check We have service desk liftoff! Well...almost. Completing an IT service management (ITSM) evaluation is no easy feat, but selecting a new solution doesn’t mean it’s time to take your foot off the pedal. Transitioning to a new solution shouldn't be a…
Growing up in the suburbs of Seattle, WA, in the late ‘60s and early ‘70s was like most everyone else’s experiences. Dad worked as an analog computer engineer for a Boeing subcontractor and Mom was a homemaker. If you visited my house back then, you would notice one big difference from other homes in middle-class America.…
Let’s get this out of the way right up front: I know how weird it may sound for someone from SolarWinds to talk about security. It’s almost like I was back in 3rd grade and asked the teacher for a sheet of paper (“Can you give a sheet?”) and the entire class lost their ever-loving 9-year-old minds. “LEON SAID THE S-WORD!…
This is a blog post about a blog post, so I’ll keep it short. Last month as part of the IT Life Coach series, I wanted to share some advice I give people who are focusing on monitoring as a sub-specialty within IT. “Monitoring Engineers,” I like to call them, because I think it’s the most accurate and best title. Without…
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