Need some help please having issues with Alert Emails are not being received to Shared Mailbox - They are received without issue to a named persons mailbox If i setup the alert to use the shared mailbox address no (alert) email is received If i setup the alert to use my mailbox (alert) email is received without issue any…
I have a group based alarm configured for Site is Down alarms. The group name is the site name which is the same as the location in ServiceNow. I am using ${N=SwisEntity;M=Name} as the variable for the location field however it doesnt populate in the location field. It populates in the short description field with no issue…
THWACK has been instrumental in my Alerts coming a VERY, VERY long way. My team is very happy about the look of them. However, there is a lot of "style" code involved and I'd like to use a CSS stylesheet and reference it at the top of the alert rather than including it in each alert individually. (As a single CSS it makes…
I'm using NPM 11.0.1 I'm trying to do something that seems simple, but I can't get it working. The alert contains the neighbor's IP address in the message, but that address is generally not in DNS since it's a WAN interface in most cases. I would like to include the name of the router in the email alert. I've tried the…
With the new release of Microsoft Teams, I got a tad curious and went to see what integrations were available. Much like Slack, PagerDuty, and a host of others; Teams gleefully accepts incoming webhooks as a native integration. Below is a summary of how to achieve this in your Teams environment. Step 1: As an administrator…
I am trying to display a list that shows the nodes that have been muted via maitenance mode, I am assuming this is going to be done via SWQL but I am not sure. If there is an easier way to view it that would also be appreciated.
This feels like a stupid question but here we go! Let's say I want a trigger condition based on an alert status of another alert... I know I can SWQL finding active / triggered alerts but Trigger Conditions don't seem to have that scope available to them?
How can I get an alert to only trigger 1 time whether it finds 1 or 1000 node sensors to trigger on? Then wait X minutes before allowing itself to be triggered again, and only if the conditions are still met (which they won't be because the trigger action is going to take care of all the conditions at once). I don't care…
I want an alert on Node, . Few nodes are assigned with custom node poller, I need an alert when the current numeric value of the custom node poller's OID is not matching PS: I can achieve this by creating "I want alert on: Custom Node Poller" however the issue with this is, Alert's Affected objects shows the Custom…
Happy New Year all! I have a small issue I am looking for some advice on. Within NPM, we have some Network Hardware which SolarWinds doesn’t poll the VPN status’s within the usual ‘List Resources’ option. After creating some Custom Pollers, I now have the data I need and I have been able to create an alert which references…
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