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DameWare Remote Support (DRS)

DameWare Remote Support (DRS) Feature Requests
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Get the latest news about SolarWinds DameWare Remote Support (DRS)

Recent Discussions

reduce "Query System Status" delay before auto-starting service
Hello, I have MRC service set to auto-start on connect and auto-stop on disconnect. This works great, except for an apparent ~1min "Query System Status" delay before attmepting to start the service. Is there any way to reduce/eliminate this? Perhaps always attempt to start service immediately?
The Simple File (SFT) Shell Menu may not be available
When i deplyed remote support (DamewareRS.exe). After the installation and click on mini remote control, I get this error. How to resolve it.
Install Dameware Administration Console via msi command line
I want to install Dameware Administration Console via msi command line. Please provide me command line.
Installing Software Remotely via Dameware Remote Support
Hi guys, Is it possible to install software to a client remotely through the remote support application? Thanks
Dameware Remote Support Agent
Greetings.. I am using Dameware Remote Support Centralized 12.1 with HF3 installed. We we try to do a attended session and the user clicks the link to download the agent it appears to launch the firewall prompts to allow the application and then nothing. How can I narrow down what is causing this so it can be fixed? The…
Microsoft SQL Server Compact 4.0 Service Pack 1 x86 or x64
Q: When installing Dameware - why we need Microsoft SQL Server Compact 4.0 Service Pack 1 x86 or x64 to install?
Dameware Remote Support
* Can dameware be installed if other applications reside on the same server. For example ( I have windows admin center application installed on a Server A. Can I install Dameware Centralized on Server A ). * Can I use the same license to install on Server A (QA environment) and Server B ( Production environment). Sometime…
Remote Windows 10 Alt-f4
when i use alt-f4 to close the open (full screen) application after remoting in the application closes but also launches windows file explorer. Anyone know how to prevent that from happening?
DameWare Mirror driver
I've discovered another issue after upgrading a computer from Windows 7 to Windows 10. I keep getting the message from the Dame Ware Client when I run it on a remote pc that the Mirror Driver cannot initialize. I've tried updating the client, removing and re-installing the client and nothing seems to affect it. Any ideas?
Invite user to join remote session greyed out in Dameware Mini Remote Control
I can't use "invite user to join remote session" in Dameware Mini Remote Control, this option is gray and I can't access