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I need to make a change and update 7000 pc's with a new agent configuration. I have Configuration Manager. Is there anyway to push a new agent that will over write what is currently there??
Is there a way to set Dameware to allow view only access at the locked screen but full control once a person is logged in?
Is there a setting that you can make in the agent where administrators can access a PC at the locked screen but standard users can't? So far the only thing I can find is all or nothing at the locked screen.
I'm pleased to announce a new update to Dameware Remote Support. This update to Dameware 12.1.1 will provide you with: * Seamless functionality for users who have disabled Server Message Block (SMB) v1. * The current version of SQLite. * An updated Dameware diagnostics tool. * Security improvements and bug fixes enhance…
In the course of using the trial version DRE, a bug was discovered: When increasing the privileges of the applet, it cannot start on behalf of the "system" in the Russian version of Windows. In the English version, everything works well in this case, it is impossible to use your product with the Russian version of Windows.…
Hi, When I connect remote machine with MRC, I get error message that "Your logon request was declined, Disconnecting, Permission to remote control failed, The desktop was locked." Actually, After I installed DamewareRS.exe on my pc to connect remote host directly from my pc, I started to get this error message. Also,…
Hello everyone, I’m experiencing a strange issue I seem to be unable to fix and I was wondering if somebody might know why that is and how to fix it. I work in a IT-Department and we are currently working from HomeOffice. We use our Laptops (VPN) to rdp onto a computer in the company and from there we use Mini Remote…
When I connect to a user over the Internet using the Internet Proxy and MRC using a centralized remote support server, I can connect fine but I can't run anything as administrator. When I click to install a program and it requires elevated privileges, the screen starts flashing black and white constantly. There's nothing I…
Is there a video or document that gives a step by step how-to on setting up the Dameware Remote Support Internet Proxy so we can support users outside the corporate network?
Dameware Product Team, Please provide us a reference guide for mini remote control service registry settings. I need to make some changes in registry, but i need to know what each registry means.
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