Get the latest news about SolarWinds DameWare Remote Support (DRS)
Can I create custom users that only have access to certain computers or setup policies that only allow certain users to connect to certain PCs?
Dameware Mini Remote Control 12.1.0 Hotfix 3 is now available for download in your customer portal. Below are the release notes for this hotfix. This hotfix addresses various security issues and crashes in Dameware Mini Remote Control version 12.1.0. Hotfix 3 also includes all fixes from Hotfix 1 and Hotfix 2 for Dameware…
I am trying to use DRS to eventually maintain multiple domains, so my managing device is not on the domain. Currently when I try to add the domain it keeps associating it with a loopback address, 127.0.0.1. Even though I am providing the correct IP, it discovers the domain. Then associates it with a loopback that then just…
To receive updates on the DameWare roadmap, JOIN thwack and BOOKMARK this page. We are currently in the development phase for the next release, we are working on following areas. As we move forward we will update this post to reflect what we are working on short-term. If there is anything missing or arguments to move…
While attempting to remove Dameware mini remote there's an error message when attempting to remove the dwrcs.dll stating that it is being used. How do I resolve this? Thanks!
lan connectivity: xfinity router/gateway with ISP assigned ip address that is not fixed 1gb down / 40 mb up speed Software to provide support: SolarWinds DameWare Remote Support [formerly DameWare NT Utilities] Per Technician License (1 user) - Annual Maintenance Renewal
I have loaded DameWare on a Windows 10 machine but it will never open the desktop. It is stuck at "Initializing" with a white screen. I have tried the smart sizing solution but that didn't work. I have also created the MSI to try to run it from the machine instead of a remote install. It has the same settings as the other…
Hi. In my company there are internal and external users. As far as I understand we need Dameware Centralized with Dameware Internet Proxy to support external users. Also my company has several remote offices in several cities. In remote offices there are computer technicians (they will use DRS or DMRC if my company buy…
Hello. Since a few weeks only 100 entries are displayed in DRS in the tree on the left side under "Computers", although more are registered in the network. Under "Workstations" 213 entries are listed. What is the reason?
Every time I invite a user who does not have the DW agent installed yet and is using chrome as default browser (New user basically) the session does not start up automatically and sometimes the click here does not work. If the user's default browser is FF or IE and he clicks on the link, it works fine. Just NOT in chrome.…
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