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DameWare Remote Support (DRS) Feature Requests

Recent Discussions

Organization of Global Hosts for Mini Dameware
We are a company that supports many remote customers and we are finding it hard to organize our external internet sessions. I was under the assumption that these external connections can be handled and managed from the central server and they can but no organization is there. It is one flat list and if a customer has 7…
Native Linux/Mac Agent like DRE
Dameware Remote Everywhere is being released with native agents for Linux and Mac, there is nothing SaaS specific about a locally installed agent other than where it's pointed/listening so DRS should have these too.
Dameware Mobile Login SSO with DameWare Remote Support
I noticed that DameWare Mobile maintains a separate user database than DameWare Remote Support. It would simplify administration and for ease of use for the end users I support if the mobile app would share the same user database as the main application.
Save favorites and other settings for DameWare RS and MRC in Centralized Server
For people that use Centralized Server for DameWare RS and MRC, it would be nice to have favorites, customization settings, themes, and other settings saved by the Centralized Server. That way, I don't have to set things up the way I want them on the multiple machines I have Remote Support installed on.
Powershell Integration
hey patrick.hubbard with the launch of Windows Admin Center Powershell is becoming more widely used and will become the tool of IT. It would be great if we could have the integration of running Powershell scripts from within DRS instead of having to use Powershell itself. This would also be beneficial because of…
MRC to view Mac hosts over the internet
would like to know if MRC could connect to Mac hosts over the internet using their native VNC viewer. !
All Users across multiple OU
In ADUC I can use a saved query to display all users. It would be awesome if I could add a saved query to DW right next to my quick OU's..... ((&(objectCategory=person)(objectClass=user)(!userAccountControl:1.2.840.113556.1.4.803:=2)))
Better Active Directory integration with Global Host
It would be very helpful if The Global Host lists could be tied to an AD group and schedule a task to import systems and REMOVE ones that are no longer part of the group.
Passing smart card credentials during internet sessions
I would like to request the ability to use smart card logon during internet sessions. We currently use smart card authentication to logon to our machines, but when connecting to a remote host over the internet, smart card logon is not an option, only Encrypted Window Logon, and Proprietary Challenge and Response are…
Remote Hosts Alias and Sub Folders Central Administration
We need the Ability to Create Sub Folders with the Remote Hosts via Central Administration Console. Currently you can only add Sub folders and Hosts to your Global Host List, but nothing for the Remotes VIA Proxy. You should be Allowed to Edit the Remotes and Name with an Alias at the least, Adding the Sub folder option…