Get the latest news about SolarWinds DameWare Mini Remote Control (MRC)
We had a problem with Dameware but it is not reproducible. We connect to a computer via Dameware Mini Remote Control. Then the user accept the connection and we can see the monitor screen. After few seconds the computer freezes and the colleague can do nothing. Restarting the service via Remote Support is not solving the…
Has anyone seen this before? Tried opening a ticket with SW but wasn't really able to reach a resolution here... any thoughts or help would be appreciated, willing to try some out of the box ideas to get this working if anyone's already been through it... When attempting an unattended remote connection, the MRC client…
Hi I'm doing a research of the software Dameware Mini Remo Control specifically the Product Use right, everything related with the License, Upgrade and Downgrade rights, Product version History, etc is there a link where I can learn about it?
I have some great news. Over the last few months we have been busy working on https://thwack.solarwinds.com/thread/115793 issue. While we had attempted to update only specific areas of the Windows 10 connection code, this did not result in the quality we needed and our only step was to work with an entirely new way to…
Getting the following error on one of our client machines. Has anyone seen this before? Thanks
I've searched around and can't find any reference to this, so I figured I'd ask here in case anyone else has run across this. I have the MRC app installed on my Win 7 PC. I've found if I remote control a Windows 10 PC (specifically, the laptop in my home office) that when I disconnect, the wallpaper doesn't come back. It's…
Every time I remote into a remote computer at another office the mouse pointer is off by about 3 inches I cannot click on any icons which makes the remote session useless. Anyone have any ideas? This used to work perfectly a few months ago.
Default port 6129 has been customized and created MSI package. While doing a manual installation of the package, this custom port is reflecting on the settings . However, when pushed through Group Policy, though the package got installed, the custom port is not reflecting. Instead the default port is reflecting . Any one…
Hi! When connected to a remote computer with dameware mini remote control and pressing the alt + tab key combination, the window just switches to the next, it never shows the dialog-window displaying all open windows. Do you know if there is a setting for displaying this?
When trying to remote desktop to a Microsoft Surface Pro (latest version) on Win 10 (64bit) the display and mouse are out of whack. Using mouse on remote PC the screen resolution is so large it won't let me see the bottom of the remote users desktop. Then the mouse pointer won't line up with icons on desktop. Fiddled with…
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