I'm hoping this is an error on our part and not a bug, but it seems that after the update, the ability to link directly to a ticket form is broken. We've tried with a few browsers, a few ticket request types and the functionality no longer seems to be there. Here's a sample URL we use to direct users directly into a New-Hire request type. … Show more
Support is looking into it. No answer yet.I hope there's a solution as this is having a big impact. I might also have an issue with incoming email ticket being broken but still investigating. We setup a "secret" inbox monitored by WHD for emails from our HR employee exits system. When an employee is scheduled to exit, this email creates a…
