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Why the Customer Portal Matters for Trial Downloads

Accidentally stumbled across this on the customer portal today. Best. News. Ever.

https://customerportal.solarwinds.com/CustomerEvalDownloads

I get why the sales team is so aggressive with new customers. Engagement is key to converting a download into a sale but for existing customers I don't need a touchpoint as often, but I still want to know that someone is checking up on me.