Make Your Voice Heard! Help Us Shape a Better Customer Experience

At SolarWinds we're committed to enhancing your experience through continuous improvement. Your opinions and insights are crucial to us, as a valued member of our community.

We invite you to participate in our 2024 Customer Experience Survey. It’s quick—just four minutes—and you’ll earn 1,000 THWACK points for your participation. Your feedback will directly influence how we evolve our services to better serve you and all our customers.

Here’s why your feedback is so important:

• Shape the Future: Your suggestions help us refine our products and services.
• Enhance Quality: Your insights help us understand where we excel and what we can do better.
• Personalize Your Experience: We aim to tailor our interactions to better match your preferences.

Take the Survey Now 

Your input is invaluable in guiding the future direction of SolarWinds, and we deeply value your ongoing partnership.

Thank you for taking the time to help us improve. If you’d like to discuss any aspect of your experience more directly, please indicate this in the survey, and we’ll make sure someone from our team gets in touch. Alternatively, you can always reach us at customer.experience@solarwinds.com.