Comments
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OK ... so this is fairly straightforward once you wrap your head around it but it comes with a HUGE caveat and some advice. We do this for Thin APs that we've added as a ping only IP or 3rd party routers where we don't have SNMP access to. CAVEAT: This is done via SQL not SWQL so it is a direct change in the DB, and is the…
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There is a method to change the group (for want of a better word) that any unknown device belongs to. This thread isn't the most appropriate place to do it but open your own thread in the NPM forum and I or someone else will pop along and assist. I have an answer as we've done similar for other devices that we don't have…
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This is an issue with how Linux (or any *nix based system) uses / displays memory. For full background then check out this blog: Linux Ate My RAM Essentially what you need to do is create a custom poller (or find one in THWACK) that matches the hardware in question [ALL SETTINGS > MANAGE POLLERS]. For us, net-snmp devices…
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Setup a new report, select custom table and in the add content section change the dropdown to: In the box that appears, leave the SWQL selected and paste in the following query: SELECT TOP 100 AlertDefID, ActiveObject, ObjectType, ObjectName, AlertMessage, TriggerTimeStamp, AcknowledgedBy, AcknowledgedTime, LastUpdate,…
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As an addendum - you'd need to find and open the relevant heatmap first.
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I'm aware of various folks that help develop the products, but I wasn't aware that they have any overall project manager (but they probably do). Certainly nothing that has been published that I've seen. I'd suggest the better avenue is to ask your SolarWinds sales rep for the details.
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That's what I feared - thanks for the confirmation @"KMSigma.SWI"
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As with the other thread, I thank you for your time and coding skills. I will give this a go as well.
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Your digging and responses are very much appreciated. I'll give your new code a try later and see what we get.
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Someone had to have created the heatmap in Network Atlas. So open that up, find the relevant WLC and expand it. Then right click your unknown object, and drag and drop the relevant AP into the box that opens up. Alternatively, just drag the AP onto the map and delete the other one. At this point it should go green. HOWEVER…
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You need to ensure the discussion you started here: https://thwack.solarwinds.com/product-forums/network-performance-monitor-npm/f/forum/94336/thin-ap-mail-not-coming is all resolved - if I recall correctly you said you'd opened a support ticket so I can only re-advise you follow up with support.
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An unknown object is, in my experience, due to an IFIndex changing. I would start by removing the unknown and re-adding it.
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I've hopefully provided you with a starter for 10 in the other thread where you've asked the same question.
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Have you tried this template: https://thwack.solarwinds.com/content-exchange/network-configuration-manager/m/device-templates/394 ? Essentially there are two tasks you will need to sort. Task 1: Configure a connection profile - this is the USER ID, password and protocols for logging on and downloading the config (FTP, SSH,…
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OK so I've run it as a report with zero edits and it returns results of all 2.2k nodes. If I edit out the OR HOURDIFF section it returns the results I expect. Now as I still haven't wrapped my head around date/time selection in SQL then I can't begin to see the why that makes it fail. Though having had a look at…
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Thank you very much. I will give it a go as a report first before considering it as an alert - and when I do that, we will run it in or lab first to see what happens..
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I still need to find time to go back and watch some (most) of those sessions.
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Kevin - at this stage I'll take anything and try to make use of it. I guess the real time interaction is a bit pie in the sky thinking, but hey, let's start at the tough end and work back to something reasonable
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[quote userid="238650" url="~/product-forums/the-orion-platform/f/orion-sdk/91251/swql-study-group-for-the-complete-novice---thoughts/298493#298493"]My 2 cents (for what its worth) would be to offer some official content within the Customer Support Portal for customer ingestion (I think thats the Virtual Classrooms /…
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User permissions - or less likely restrictions. Sadly SolarWinds user permissions aren't as flexible as we'd all like. We have found that for our everyday users to see reports they need to have permissions far higher than we want to hand out. The other aspect is that you can set report limitations on a per report basis…
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I really dislike the lack of power in reporting abuse/spam/etc to the admins as you can't specify what the issue is. It's abuse or nothing. As an aside, I today got a comment of mine (from March 1st) flagged as abuse and I received a "please tell us why you challenge this" message. Only I don't recall what I typed 28 days…
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Just to clarify ... the vast majority of us in THWACK are customers of SolarWinds, just like you. We are just trying to help. If you have an open case then you need to follow up on that. Contact your customer sales manager and ask them to escalate it.
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Yes, you should be able to do it from any poller.
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Item #1 in the screenshot below... I suggested removing this line altogether. We don't use it in any of our Thin AP alerts (over a dozen of them for different clients). Also. don't worry about the alarm reset, let's concentrate on the trigger first. Item #2 - this will trigger immediately an AP fails, and is fine if that…
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In my experience / observations, when I assig a different poller (you may need to check there's only one being used) the 'old' statistics clear and on the next poll it will read the 'new correct' values and start to populate any graphs, etc. If that isn't happening, but under list resources it shows the correct poller in…
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Oh, and the 'condition must exist for' is a personal choice for how long it is down before alerting. So in our example... The WLC will be queried by SNMP every 2min In a WAP is down an internal clock starts If WAP remains down after 1hr - then it triggers the alert.
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I need to see the whole page - sorry if I misled. Here's what my alert looks like ... but you can ignore the top part as it is client specific. The key parts I've marked in red - and I don't know what "appears in Active alarms for 10 minutes It does not appear after 10 minutes in Active alarms " means as that appears to…
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I'm very confused now by what you are saying .... But, from my first reply... >> can you post a screenshot of your trigger condition logic?
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I've just created and exported a poller for the Cisco 9200 series - my memory usage on our 3 is now showing correctly. You can see the poller here: https://thwack.solarwinds.com/content-exchange/network-performance-monitor/m/device-pollers/3055 or got to Admin > Custom Pollers and switch to the Thwack tab and search for it…
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Did you get this resolved? If not, you may need to fire up "PollerChecker.exe" which you will find in your c:\program files (x86)\Solarwinds\Orion folder on your primary poller (and APE's if any). Set the polling method to SNMP and Test On to Nodes, then find and tick your device. Be patient if you have a lot of nodes as…
