steffen.gutzeit

Hello Mr. Abusaada. Thank you for providing your email address and for partnering with us for 10 years.You might be referring to a recent deal with a certain bank. I've asked the Sales Rep and the Sales Manager to have a look at it and to reach out to you. Best regards, Steffen

Hello. I checked the default alert. It looks like when the cpu value is high it triggers sending an email and in that email it includes the current values of top10 processes. So it is just a snapshot of the moment and not a value that we save in the database. Therefore I wouldn't know how we'd be able to create your…

Hello. Best to contact Tech Support so they can analyse a memory dump to find out why the agent is consuming that much RAM: SolarWinds Agent using 2-3+ GB RAM best regards, Steffen

Hello. Is this the info what you were looking for? On our demo website you can see what applications are being monitored and what their ports are: https://oriondemo.solarwinds.com/Orion/TrafficAnalysis/Admin/ManageApps.aspx?WebId=ManageApplications|f0fe98da-67e8-4a65… Best regards, Steffen

A video would probably only be half a minute long as adding an ESXi host only takes a few clicks: Add a vCenter, HyperV host, or standalone ESX host for monitoring in VMAN - SolarWinds Worldwide, LLC. Help and Support What the software allows you to do then and how you make the best use out of it can be found in this handy…

Hello. As suggested by KMSigma you could create a feature request to ask for certain devices being supported by SolarWinds' Storage Resource Monitor. For a full list of currently supported vendors and models, please have a look here: Which arrays are supported by SRM and SRM Profiler? Best regards, Steffen

Hello. I see 2 alternatives here. You could set up the real time change alerting that would notify you when your network team changes the name/state of an interface: Configure real-time change detection - SolarWinds Worldwide, LLC. Help and Support Or you could manually keep your eyes peeled for changes. Here the widget…

Hello. Try adjusting your bandwidth on the interface details page via the "edit interface" link. In my example it is a 1gig line but the actual upload speed is limited to 400mb/s Best regards, Steffen

Hello. Under "All Settings" you can create and manage custom properties. There you can create one called Admin_Name and specify the names that show up in its drop down menu -> select the nodes (devices) you want to assign this custom property -> assign the admin. A week later you go to the same place and edit the value to…

Hello. An alternative to excluding your maintenance times as described by Martian Monster, you could add the following rule to the alert (duplicate exiting one to edit it): "condition must exist for X minutes", so e.g. it only triggers an alert when your application is down for 10min: Best regards, Steffen

Hello. How should Orion know whether a client is down? The Access Points sees who is connected and the amount of traffic. So without actively monitoring your clients as a Node in Orion, I doubt that your goal can be achieved. Here is the info that can be displayed: Best regards, Steffen

Hello. In my VM I am monitoring the Apache Application. Then I lost interest and decided that I don't care about it anymore so I put it into "unmanaged" status. This shows up in the app health overview as "other" with the blue dot. Best regards, Steffen

Hello. Are you using the out-of-box alerts? Do your subnets have a name? I tested it for me by modifying the subnet alert to be triggered at 5% and and shows me the name of the affected subnet. What does it show when you click on one of your alerts? Best regards, Steffen

Hi Alex, There is a component / template you can use to check on expiry dates of a website's certificate: SSL Certificate Expiration Date Monitor Best regards, Steffen

Hello. Permissions: SolarWinds Orion agent requirements How agents work: How agents work - SolarWinds Worldwide, LLC. Help and Support Cheerio, Steffen

Hello Glenn, You can encrypt the traffic from your Orion Server to the (NTA) SQl Database by re-running the configuration wizard: Encrypt database connections with SSL - SolarWinds Worldwide, LLC. Help and Support Best regards, Steffen

Are you using neighbour scanning? That could have outdated info from an ARP table and thus causing the IP conflict: IP address conflicts

Hello. I am not familiar with Regex but there is a default comparison criteria for ignoring hex data. Maybe you could create something similar to this to exclude the pattern '1, 2 or 3 digit decimal number followed by space followed by colon' (e.g: "167 :" as the start of the line) good luck & best regards, Steffen

Hello Mudassir, I'd say to focus on showing who did a change to the software or hardware of a server and when did it happen. And it integrates nicely into the Performance Analyzer view: https://oriondemoeu.solarwinds.com/ui/perfstack/?context=0_Orion.Nodes_75&withRelationships=true&presetTime=last24Hours&… In this example…

Hello. 1.During installation of SAM 6.9 on NPM server, it it mandatory to upgrade existing NPM? -> Yes 2.If we want to install SAM 6.9 without upgrading NPM, will it create any compatibility issue? -> See #1 as in order to install NPM the Orion platform will make sure all other modules are on the latest version and upgrade…

Hi Chris, I can't help with that but maybe you can find the info here: SolarWinds Information Service v3.0 Schema Documentation Combining IPaddress and Sysname sounds promising to me. You can download and check out the SWQL Studio app as it should have the most up to date info regarding database fields in there. It can be…

heya. You might be lucky with deleting the whole template or alternatively assigning it to a new node + un-assigning it then in order to refresh the info for the database

Hello. You could create a rule like my screenshot shows in order to look for specific strings in your config lines: Would that work for you? Best regards, Steffen

Hi Joe, Your best bet is to modify this template here like changing the warning threshold on the oldest file (size): Folder Statistics An alternative or supplement could be the Server Configuration Monitor (SCM): https://www.solarwinds.com/server-configuration-monitor Best regards, Steffen

Hello. Are you using more than just the SAM module? An element is either a device (node), interface or volume. When you say you have 5 Scalability Engines and 12k components then you are pretty safe as each single Scalability Engine (aka APE) supports 10k components on the standard polling rate. Best regards, Steffen

Hello. Log in / out as Admin. With lots of luck that will help. If you can, restart all services or reboot the server where Orion is running on. Still no good? Then initiate a repair with db ticked -> from the Windows Control Panel 1. Open Program Features 2. Select SolarWinds Orion Core Services 3. Select Repair Best…

Hi Cheryl, All data that we get from devices are being stored in the SQL database regardless of the polling method (snmp, wmi, cli). So when you create your own report you can select the data you want to see like in this example of our access control list report: Keep in mind though that Cisco Firepower can be tricky due…

Hello. 2 ideas. Configure your switch blades to be part of the switch stack: Monitor Cisco SwitchStack Try the reports you see on your device for inventory like https://oriondemo.solarwinds.com/Orion/NCM/ReportResult.aspx?Id=ciscospecificdetails&Title=Cisco%20Specific%20Details&No… Best regards, Steffen

Hello. You can go to Settings -> Manage Nodes. There select all the servers where you want to change the credentials and click on "edit properties" to assign a new credential to all of those selected nodes. (I assume that the SAM templates are using the node creds by default). Best regards, Steffen Gutzeit

Hello. You could create a 1-time job or 2 actually. First one to download all current configs from selected devices; and then the 2nd job to export all those configs to a location of your choice. On your Orion Dashboard look for "Configs" and then pick "Jobs". Is this what you were looking for? Best regards, Steffen