sidj2025 · System Admin · ✭✭✭

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  • This has finally been resolved. It was a combination of three things. I'm posting in case someone else runs into similar issues. 1.) The main problem was that our Orion certificate was bad. Somehow we had an old cert loaded on the SolarWinds server and that's why there was a certificate thumbprint mismatch which I had…
  • Yes, I am referring to self hosted. I see now that you were referring to the SAAS.
  • Yes, I am referring to self hosted. I see now that you were referring to the SAAS.
  • For my issue, I have figured out the problem. The NOC view was set to dark theme, but the account we were using for our displays was set to light theme. This seemed to cause some confusion and the themes would interchange on the displays. I changed the account to dark theme and this resolved the issue. This can be done by…
  • I believe this can also be done via edit alert under trigger actions. Choose email then the edit option for it. Under 2. Message you can add a message. I don't know if you can change what is sent using the variable, but you can put in a custom message. Under edit you can also change the subject name for the email.
  • There is an option to create custom reports. Under Reports, All reports, Manage Reports, Create New Report. Use Custom table and/or custom chart which will allow you to use SQL or SWQL to pull the information desired. I don't know if this option is standard across all modules so if you don't see it then you might be…
  • I have noticed that mine are switching between light and dark theme. Clearing the cache doesn't work. Restarting the web server does for a while, but then it returns.
  • You may want to check these two links if you haven't already: https://thwack.solarwinds.com/discussion/58090/hubble-error-messages?tab=all https://support.solarwinds.com/SuccessCenter/s/article/Other-Time-is-High As for the IIS SSL settings the parent level (website) is set to require and the lower levels like applications…
  • Do you require SSL authentication? If so, then see if it is acceptable to set IIS (if you use IIS) at the top level as require require then the lower levels require accept. Where I worked before doing this sped up the website as a whole and still required a certificate to login. Otherwise look at how large the database is,…
  • Hi, bgmenghini, Search for: ExportToPdfCmd.exe can now be used with certificated-based authentication Create a dedicated report scheduler website for use in a CAC card environment I don't have the exact links since I can't access them on my computer since they are from salesforce. 
  • My only idea is that in the example you showed it is calling for the building number using BldgNo and there is no property for that under NCM.Nodes. There is a property for building. Maybe try changing that and see if it works? 
  • Also, along with what Lofstrand said, I believe you can set a Home Page View and Default Summary View for a Dashboard as well as set menu bars so they can only access what you allow. These can be set when you create their account. Menu bars can be customized under All Settings-Customize Navigation &Look- Customize Menu…
  • I don't know if this helps, but there might be a SWQL query you can make and add as a dashboard or run as a report. Below is everything you can pull from IPAM.DnsRecord. It includes DNSRecordId and DnsZoneId which I thought might be helpful. SELECT Data, Description, DisplayName, DnsRecordId, DnsZoneId, InstanceSiteId,…
  • Well, I got it mostly figured out. Still missing Hardware to pull virtually hosted by <IP>, Telnet address, and Web Browse address. SELECT n.Caption AS [Node Name], n.StatusDescription AS Status, n.IPAddress AS [Polling IP Address], n.IOSVersion, n.DynamicIP, n.MachineType, n.DNS, n.SysName, n.NodeDescription, n.LastBoot,…
  • I don't know if this is the same issue you are having, but sometimes we will see a node state it is down, but it isn't actually down. When this happens from the node details page we click on List Resources and after it loads we click submit. This usually fixes the issue. You may need to refresh the page. Sometimes when we…
  • I am interested in this as well. Some of our techs no longer receive the email to text alerts due to their cell provider no longer supporting the feature. Do you know if this will be a separate module or will it be included in the Observability self-hosted module?
  • I’m newish to SolarWinds, and I'm not sure if this will help or is what you're asking for, but we display a single map to a screen and it shows mostly full screen. Our setup: Classic dashboard with NOC view enabled. Select view and show as NOC view. Then when it is up hit shift F11. Goes to full screen. The key combo may…