serena

Tracking under SAM-10364

Also, have you opened any support tickets with us on this topic? 

Hey there, I'm sorry you're running into this issue. I'm flagging this documentation to be updated with a review and will reach out if we have additional questions to help reproduce the scenario. 

Hi there, this should be possible, if you look at nxlog support for wildcard includes. An example thread on this can be found in the NX log community forum: nxlog.co/.../config-include-wildcard-not-working-windows

Great question! we provide azure monitoring through our Azure integration https://documentation.solarwinds.com/en/success_center/appoptics/content/kb/host_infrastructure/azure_monitor.htm which includes visibility into the disk performance…

hi there! I'd recommend that you take a look at setting up a custom HTTP check for this use case! documentation.solarwinds.com/.../http-custom-check.htm

Hey there @"mrjuangaviria" I looked at your support ticket, and they were saying that your certificate chain was incomplete and needed some review. Are there some additional details you could share, since that support ticket was closed? 

Use the steps here to embed a chart documentation.solarwinds.com/.../embedding.htm…

Hi there, depending on the product and the use case, we do have webhooks (https://documentation.solarwinds.com/en/success_center/pingdom/content/topics/webhooks-or-slack-integration.htm) for integration into other products. Just to make sure when you say SolarWinds in this case are you referring only to Pingdom or other…

Hi there! do you mind sharing your support case number? 

I can! Also, my colleague @"bmrad" pointed out in SAM 2020.2.5 added a new APM dashboard in SAM https://documentation.solarwinds.com/en/success_center/sam/content/sam-apm-services-intro.htm 

Hi there, I'd love to follow up with you to know how it turned out for you! Were you able to use the recorder to recreate your synthetic checks? 

Hi there, the post you referenced is for SAM, which is our on-premises software using SAM application templates. Are you using AppOptics or SAM? For AppOptics monitoring, you can refer to our documentation…

There's a few resources for you here: https://www.appoptics.com/use-cases/kubernetes-monitoring https://blog.appoptics.com/an-in-depth-guide-to-kubernetes-monitoring/ and documentation.solarwinds.com/.../kubernetes_ha.htm

Yes, there are customers who use the 'embed chart" functionality in the Orion HTML widget to showcase their AppOptics data in Orion. In addition, it's possible to use the https://support.solarwinds.com/SuccessCenter/s/article/SAM-2020-2-feature-API-Poller-templates?language=en_US to incorporate AppOptics data from the API…

Ah, on chatting with your support rep, they said they're working and responding via a separate case that was opened for you #00792674

I will escalate further. Apologies for the inconvenience! 

Hello! I saw your message and checked in on the case and it looks like our support rep has reached out to you. I'll keep an eye out on the case number. Sorry for the inconvenient wait! 

oh! In that case then you'd probably want to look in the individual template doc for the relevant links but here's one that I was referencing in the video: https://documentation.solarwinds.com/en/Success_Center/SAM/Content/SAM-API-Poller-Authorization.htm…

Have you filed a support ticket on this behavior? 

do you mind sharing what version of SAM you are on? Also, do you know if that server has multiple bindings (e.g. same IP address /port but different host names and SSL certificates?)

Hi there! Thanks for making me feel like a celebrity A couple of resources for you - I'd definitely start here with the API poller template guide https://documentation.solarwinds.com/en/Success_Center/SAM/Content/SAM-API-Poller-Template-Guide-Intro.htm An older write up on using the API poller in general (not for Azure…

Can you verify the file version of the installer that you ran? Right click to properties and click to Details. Also, did the installer launch? How far did you get down the installation path before it complained about the process?

Thank you for the update!

How did your wednesday upgrade go?

Hello! currently we do not have support as of yet, you can definitely vote on our feature request here for more robust support of XEN hosts When we actively start working on support, we will mark that feature request as "What We're Working On" I'd love to hear more from you about what you'd expect to see in a template.

https://thwack.solarwinds.com/people/martian%20monster wrote: serena - Looks like alerts stopped sending over the weekend Friday at 10:38PM. My guess is going to be a port exhaustion issue but I have yet to look at it yet. FYI... Thank you! If you can send us your support ticket, I can follow it and link it to other…

This offer is currently open to customers with active maintenance who are willing to upgrade in the next couple of weeks. If you're interested and can upgrade soon, I can send you the interest form to fill out You sound like a perfect candidate for the feedback I'm looking for.

Fantastic! I'll send you an interest form to fill out in a DM, and then I'll wait for your bat signal.