sean.martinez · SolarWinds Federal Solutions Architect · ✭✭✭✭✭

TLS 1.2 is supported for Orion Platform 2017 and higher. To enable TLS 1.2, you need to enable in the registry to use TLS 1.2: * * TLS 1.2 is enabled. Enable TLS 1.2 in Orion Platform products (see below) Restart is required for change to take effect. Run the following in PowerShell, then reboot system: (IIS Website…

I have created a SQL and SWQL statements to determine the Credentials that are currently assigned to Nodes. SQL: Select Nodes.IP_Address, Nodes.Caption, Credential.Name from Credential inner join NodeSettings on Credential.ID=NodeSettings.SettingValue inner join Nodes on NodeSettings.NodeID=Nodes.NodeID where…

I have several Linux devices under various distributions from FreeBSD to Debian and Gnome. I have Net-SNMP configured on all of these distributions. I am not seeing any recent versions of Net-SNMP support any disk data under 1.3.6.1.4.1.2021.9, and from Net-SNMP's documentation, the snmpd.conf file would need to be…

Routing via multiple Network Cards have always been available for the Orion products for years, and there have been a few customers that have this running to access multiple networks. I currently have 2 networks in my lab that I utilize the internal routing Windows has to send out the traffic via the correct Interface.…

Solarwinds Tracks ports based on the Interface Index. If the device changes every reboot, make sure that interface Index can be persisted through the reboot process. snmp-server ifindex persist can be ran on Cisco devices to handle this occurrence.

Yes. Any install since NPM v8 has a tool called OrionWebBackup that still functions. This utility is found only in the install directory, and will allow you backup and restore the Web Views. Please backup any databases that you are wanting to change, just in case the backup/restore of the views messes the Web Console view…

You do not need to remove the entire device to remove older Interfaces or Volumes that have been removed. Please go into Settings> Manage Nodes, then expand out the device and you will see all Interfaces and Volumes assigned. You can then select the Interfaces or Volumes and select Delete to remove them from being…

Report Writer's Reports use SQL. You can view the SQL in Report Writer by opening the Report, then go into Report> Show SQL. a new SQL Tab will display on the Report Tab. This will show the SQL Query used in the Report. For Web Resources, we do not use SQL, we use our own Query Language called SWQL. You can enable a…

You can currently present the Orion Web Console into other Website: Inserting a Chart into another Orion page, or another website. SolarWinds Knowledge Base :: Integrating Multiple Graphs into 1 View There are also 2 other ways users can login without having to give users access: DirectLink, to automatically display…

SNMPv3 Traps are now Supported in Kiwi Syslog as of 9.5 Release notes for version 9.5 - (Released on 08/11/2015) New Features and Improvements:* Added support for IPv6. * Log to Papertrail Cloud (new action to log syslog messages to a cloud-based server). * Added support to forward SNMP v1, v2, and v3 traps. * Added…

Link for how to implement Smart Card authentication for WebHelpDesk: Re: Solarwinds Authentication with Common DoD Smart card and Common Access Card CAC Product Support I have had a few users able to successfully able to use Smart Card/CAC login with WebHelpDesk. I have asked successful users to send me their…

Adding to Rob's comment about monitoring endpoints: You can add external Websites or any other site that you do not own as an External Device, External Nodes do not count against Node Licensing, and also helps to identify conversation traffic. I have added a couple of external Addresses and I see some detail as to the…

A switch will not have the physical switchports listed as an IP address since the individual ports do not have an IP associated with the actual port. The VLAN may show the Management IP of the actual switch.

Hiding Usernames and SNMP Community strings has been supported for a few versions. You can change the setting under Settings> NCM Settings> Security.

Report Writer Reports you are able to view the SQL. In the Report Writer application you will need to open the report that you would like to see, then at the top of the application select Report> Show SQL. A new SQL tab will show up in the Report area and you will be able to view the full SQL Query. The new Web Reports…

I am also seeing this error as well on Connection. I rolled back to the previous version and it started working again. 10.1.2.584

The customer had a permissions issue (0x80004005) on the System and was unable to register the DLL, but they were able to install it on a new system without issue. I recommend that you log in with the Local Administrator account rerun the Installer and select Repair to Repair the Installation. If the Repair does not fix…

Custom Pollers in the Universal Device Poller application have had an update since NPM 10.2 in 2011. By default, all Custom Pollers follow the Node Polling Intervals (10 minutes); you can set the Polling Interval by editing the Poller and expand out Advanced Options, then you can set the Polling Intervals from 1 minute to…

The cause of this Trap being generated is easily solvable on Windows Systems. In Services.msc go into Control Panel> Administrative Tools> Services. Right Click on SNMP Service and select Properties, select the Security Tab and uncheck Send Authentication Trap, then Press Apply and OK. Apply this to the Domain: To apply…

Make sure that the HTTPs is showing the certificate as green, if it is red it can report 403 forbidden. The Certificate will show the Friendly Name for the entire URL that should be used, it should be the fully qualified domain name, or some will use the hostname only.

You can put a Feature Request on here, but I have not seen any Product Management reply on this thread noting that it has been recorded. Support is able to submit Feature Requests to have anything added. The majority of customers that submit Feature Requests usually also put Feature Request into the Subject line of the…

 You are exactly correct on the AWE "feature" (we are in the MS realm now). AWE was more easily accessible in SQL 2000 that MS has made a little bit more difficult in SQL 2005, an I hope its automatic in SQL 2008. AWE will let you use more than the normal Max of your SQLServr.exe which tops out at roughly 1,764,400 K in…

Can you test your device with Orion NPM 10.2 and NCM 7?I see that we made a change with SNMPv3 to handle the a device if it does not fill in contextEngineID field. In Orion Core 2011.2 (Orion NPM 10.2 and NCM 7.0) we have made a change to fill in authoritativeEngineID in outgoing packet with authoritativeEngineID from…

NextPoll column for Nodes and Interfaces will be the easiest to see if data is not being written into the database. Here are some Alerts that will help notify you if the issue is occuring: Alert me when a managed node has not been polled during the last 5 tries Alert me when a managed node last poll time is 10 minutes old…

The customer was on NPM 10.4.2 and SAM 5.5. 1) Install NPM hotfix 1 and 2 2) Run Configuration Wizard 3) Reboot the servers, but this should not be required. The customer did all of those actions, and the custom application properties are now showing up in the alert trigger options.

How often does it query DNS? If the Node is set to DHCP, I believe that we will resolve via Reverse DNS for Every Poll, so yes every 2 minutes. We have it function this way since some customers have rediscoveries are set as far out as several Days, and this would reduce Polling the wrong Node for availability. Is there a…

Orion reports the numbers found when it queries the SNMP agent on a device. Discarded traffic, whether it is intentional or not, is recorded by the following MIBS: ifInDiscard, ifOutDiscard, ifInErrors, ifOutErrors. Since these MIBs are Counters that Increment, our application will take an Initial poll and record this…

Orion reports the Sysuptime MIB as the Basis of Uptime because the majority of Devices support globally the SysUptime MIB from the SNMP Agent vs the HRSysUptime MIB (Net-SNMP devices usually do not Report HRSysuptime). As of Orion 10.1.2 we even added a fault tolerance for when a Device is using an NTP Server if the Clock…

@MrSampsonite If the Interfaces Status is showing as Uknown, it is due to the ifAdminStatus (1.3.6.1.2.1.2.2.1.7) or ifOperStatus (1.3.6.1.2.1.2.2.1.8). You can view what the Admin and the Oper Status is in the Interface Details Resource of the Interface Details Page. What I usually do to troubleshoot to see if it is an…

We originally had the Volumes Resource using a decimal (base 10) in Orion NPM 9.5 - 9.5.1. We however made the change to 1024n due to large requests by customers to report Volumes as they would see it on their systems. This is what we have in the Release Notes: Fixes in Orion NPM Version 10.0 Orion NPM version 10.0…